Contact us

We encourage you to use our search engine to find your nearest retailer.

If there is not a retailer in your neighborhood you may order on-line by using the shopping cart at the bottom of each product page or contact us directly by phone or fax and order through our office.

Order Online or by Phone,
Fax, or Mail

• Online
• By Phone
• Fax
• Mail
• International
• Shipping Information
• Return Policy

Online:

• Place your online orders using the shopping cart window on the individual product pages.

Phone:

• Call toll free 1-888-283-6583. Office hours are 9:00 A.M. -5:00 P.M., Pacific Standard Time, Mon. - Fri. International customers please call 1-541-344-8753.

Fax:

• Fax the printable order form to 1-800-789-0002 or 1-541-344-3107. All fax orders are verified within 24 hours. Please leave fax # or email address for order confirmation.

Mail:

• Please mail check or money order and printable order form to Mushroom Science, PO Box 23936. Eugene OR, 97402.
   

Shipping Information:

Shipping in USA

 
UPS Ground Shipment Delivery Schedule

Canadian and International Orders

All international orders exceeding $295.00 in cost are shipped free of charge by the U.S. Postal Express Mail. This service is trackable and reaches most destinations within 3-7 days.

International orders that cost less than $295.00 are shipped by the U.S. Postal Express Mail Service for a fee of $30.00.

Canadian orders that cost less than $295.00 are shipped by the U.S. Postal Express Mail Service for a fee of $20.00.
 
 

Return Policy:

You may return some unopened items purchased at JHS Natural Products/MushroomScience within 30 days of the original delivery. We will pay the return shipping costs if the product is defective or the return is a result of our error. If the item is returned for any other reason you are responsible for the return shipping costs and may be charged a restocking fee of 5 percent. No returns will be accepted after 30 days. We will credit you in the same manner as your original payment within 7 days of receiving the returned item.

Ship authorized returns to the following address:

JHS Natural Products
1025 Conger St., #6
Eugene, OR 97402

For questions regarding our return policy please contact us at 541-344-1396 or 888-330-4691.

We only take back unopened products under certain circumstances. Please call before returning the product for further instructions.

Please call our toll free number if you have any questions:

1-888-283-6583
1-541-344-8753
Fax 1-541-344-3107

Our hours are 9:00 A.M. to 4:00 P.M. PST.

Email us for more information.